Legal
Privacy Policy
Faith Health is designed for sensitive mental healthcare workflows. This policy explains the information we collect, how we use it, and the safeguards we expect around clinical data.
Information We Collect
We may collect contact details, organization information, pilot request details, product usage information, and information provided through clinical workflows. Clinical information should only be processed through approved, secure implementation channels.
How We Use Information
- To respond to pilot, partnership, and support requests.
- To configure, operate, and improve Faith Health products and services.
- To support safety, auditability, compliance, and quality improvement.
- To communicate product updates, implementation details, and service notices.
Clinical Data
Where Faith Health supports protected health information, data handling must be governed by appropriate agreements, permissions, access controls, audit logs, and human clinical oversight. Faith Health does not replace licensed clinical judgment.
Security
We use administrative, technical, and operational safeguards intended to protect sensitive data. No system is perfectly secure, so customers should use approved workflows and avoid submitting protected health information through unsecured contact forms.
Contact
Questions about privacy or data handling can be sent through the contact form on the Faith Health website.